Travidz

Terms of Service

Last updated · November 2026

Welcome to Travidz. By creating an account or using the service you agree to these Terms. If you don't agree, please don't use Travidz.

1. Who can use Travidz

You must be at least 13 years old (or the minimum digital-consent age in your country). You're responsible for your account and for anything done with it. Keep your credentials secure.

2. Your content

You keep ownership of the videos, photos, itineraries and other content you post. By posting, you grant Travidz a worldwide, royalty-free licence to host, display, reproduce, adapt (for thumbnails, captions, translations) and distribute that content as part of the service and our marketing.

You promise that you have the rights to everything you post and that it doesn't infringe anyone else's rights.

3. Acceptable use

  • No illegal, hateful, sexual, violent, or deceptive content.
  • No spam, scraping, automation that isn't expressly allowed, or attempts to break the service.
  • No impersonating other people, brands, or destinations.
  • Disclose paid partnerships clearly.

4. Deals and affiliate links

Travel deals shown on Travidz are operated by third-party businesses. The deal itself — the room, the activity, the experience — is delivered by the business, and your contract for delivery is with them. For bookable deals, Travidz processes the payment on the business's behalf via our payment processor and acts as merchant of record for the transaction. Prices, availability and conditions can change without notice; the price you see at checkout is the price you pay.

4a. Activity pricing and reseller comparisons

Some activity and tour deals on Travidz use an operator-direct pricing model. The operator sets their own per-person price (the same price they sell at on their own website) and Travidz adds an 11% booking fee on top to cover secure checkout, customer support, and the creator rewards pool. The total you pay on Travidz is the operator's price plus 11%.

Where we show a "cheaper than other resellers" badge, the comparison is against third-party resellers — for example GetYourGuide, Viator, Klook, Tiqets, Musement and similar platforms that resell activities with their own markup (commonly 25–40%). We do not compare against the operator's own website, and we make no claim about it. The operator may sell the same activity direct on their own site.

Price-match guarantees on activity deals are scoped to third-party resellers only. If you find the same activity on another reseller for less on the same date and party size, contact us and we'll match the third-party price minus our 11% booking fee. Direct prices on operator sites are not eligible for matching.

5. Bookings, payment and refunds

When you complete checkout for a bookable deal, you'll receive a confirmation email and a booking record in your account. Payment is processed by Stripe; we never see or store your full card details. For bookings of third-party hotels, tours and activities, Stripe automatically splits the charge at capture — the operator or hotel's share is transferred directly to their connected Stripe account, and Travidz retains only its platform fee.

Each deal carries a refund policy set by the business, shown to you before you pay. Refund decisions are made by the business; where they approve a refund, Travidz facilitates the return of funds through the payment processor.

Most travel bookings — accommodation, transport, car hire, catering and leisure services tied to specific dates — are exempt from the statutory 14-day cooling-off right under UK and EU consumer law. The deal's stated refund policy applies instead.

6. Account suspension and termination

We can suspend or terminate accounts that violate these Terms, abuse the service, or put other users at risk. You can delete your account at any time from settings.

7. Disclaimers

Travidz is provided "as is". We don't warrant that travel information, deals, or creator recommendations are accurate, current, or suitable for your trip.

8. Liability

To the maximum extent permitted by law, Travidz isn't liable for indirect, incidental, or consequential damages arising from your use of the service.

9. Changes

We may update these Terms. Material changes will be announced in-app. Continued use after a change means you accept it.

10. Contact

Questions? Reach us via the support page.